Museum FAQ

When is the Museum open?

The main Museum Exhibit spaces and the Museum Store are open: Tuesday through Sunday, 11:00am - 4:00pm from September 26th through October 20th.

The Cafe is currently closed at this time for renovations. 

 

How do I get there?

Complete directions, including bus numbers, may be found here.

 

Is there parking?

The Museum has a three level parking garage that is always free. There is free street parking as well.

 

Are there bike racks?

Yes, there are bike racks by the entry of the museum, and between the Cheney Cowles Center and Campbell House.

 

Is there a time when admission is reduced?

Yes! We are currently doing a program called Pay What You Will. From September 26th through October 20th we will be pay by donation. There is a suggested donation of $5 per person. Please check back closer to October 20th for details on pricing for our upcoming exhibition, Titanic: The Artifact Exhibition.
We offer $1 off regular admission for active and retired military, and AAA members. We also participate in the Blue Star Museums program, where active duty military members and their families get in for free between Memorial Day and Labor Day.
Bank of America and Merrill Lynch cardholders get one free admission on the first full weekend of every month. See more information here
Museum Members never pay admission to regular exhibits.

 

Does the Museum accept credit cards? 

Our Admissions desk and Museum Store accepts all major credit and debit cards, as well as cash and check as forms of payment.

 

Can I reserve a visit at the Museum with a Group?

We more than welcome large groups to visit the museum! Please contact our Visitor Services staff at (509) 456-3931 for information on how to visit the Museum during our upcoming exhibition, Titanic: The Artifact Exhibition. If you want to reserve a School Group Visit please see our offerings under the Learn tab. If you are wanting to reserve a space for an event, please contact our Programs and Events Coordinator David Brum at david.brum@northwestmuseum.org or (509) 363-5324.

 

May I take a drink with me?

No food or drinks are allowed in the galleries or the historic Campbell House. To maintain a safe environment for all our guests, we also require that the following personal items be left in your vehicle or our storage lockers near the Cafe that require a 25 cent refundable deposit (quarters only): backpacks, large handbags, packages, umbrellas, tripods etc. If you are unsure if an item is allowed, ask the Visitor Services staff upon arrival. 

 

What are the Archives hours and do I need an appointment?

The Archives is available by appointment only.
To schedule an appointment, please contact the archivist at archives@northwestmuseum.org, or (509) 363-5313.

 

How much does it cost to tour Campbell House?

Your tour of Campbell House is included in your regular admission. You must inquire with our Visitor Services Staff upon arrival to see the next available tour time or the layout for the day.

 

Does the Museum offer rental space for private events?

A variety of event spaces, including the Gilkey Community Room; the E.A. Johnston Auditorium and adjacent Helen South Alexander Gallery; the Amphitheater; and the Admissions Gallery, offer options for your event. [MORE]

 

Does the Museum provide appraisals?

The Museum does NOT provide appraisals, but you can find resources here.