Museum FAQ

When is the Museum open?

The main Museum Exhibit spaces and the Museum Store are open

Tuesday through Sunday, 10:00am - 5:00pm

Wednesday 10:00am - 8:00pm.

Tuesdays are half priced admissions. 

The Cafe' is currently closed at this time for renovations. 

How do I get there?

Complete directions, including bus numbers, may be found here.

Is there parking?

The Museum has a three level parking garage that is always free. There is free street parking as well.

Are there bike racks?

Yes, there are bike racks by the entry of the museum, and between the Cheney Cowles Center and Campbell House.

Is there a time when admission is reduced?

Yes! On Tuesdays we offer half-off admission.

This pricing does not apply to groups or other discounts. Tuesday Campbell House tours are an additional $2 charge.


We offer $1 off regular admission for active and retired military, and AAA members. We also participate in the Blue Star Museums program, where active duty military members and their families get in for free between Memorial Day and Labor Day.


Bank of America and Merrill Lynch cardholders get one free admission on the first full weekend of every month. See more information here


Museum Members never pay admission to regular exhibits.

Does the Museum accept credit cards? 

Our Admissions desk accepts all major credit and debit cards, as well as cash and check as forms of payment.
The Museum Store does not accept Discover Cards.

Can I reserve a visit at the Museum with a Group?

We more than welcome large groups of students and seniors to visit the museum! We ask that you place this reservation two weeks in advance so that our Staff may prepare for your visit. See our Self-Guided Youth Program for groups of 15 or more students. Senior groups need to be 15 or more seniors and cost $10 per person. The admission for groups of adults are the same as regular admission. Please call our Visitor Services staff at (509) 363-5355 to set up your reservation. If you want to reserve a School Group Visit please see our offerings under the Learn tab. If you are wanting to reserve a space for an event, please contact our Programs and Events Coordinator David Brum at david.brum@northwestmuseum.org or (509) 363-5324.

May I take a drink with me?

No food or drinks are allowed in the galleries or the historic Campbell House. To maintain a safe environment for all our guests, we also require that the following personal items be left in your vehicle or our storage lockers near the Cafe that require a 25 cent refundable deposit (quarters only): backpacks, large handbags, packages, umbrellas, tripods etc. If you are unsure if an item is allowed, ask the Visitor Services staff upon arrival. 

What are the Archives hours and do I need an appointment?

The Archives is available by appointment only, Tuesdays, Wednesdays, and Thursdays, 10:00am-4:00pm.
To schedule an appointment, please contact the archivist at archives@northwestmuseum.org, or (509) 363-5313.

How much does it cost to tour Campbell House?

Your tour of Campbell House is included in your regular admission price except Tuesdays.

A Campbell House Tour is not included in Tuesday half-price admission, access is an additional $2 charge. 

Does the Museum offer rental space for private events?

A variety of event spaces, including the Gilkey Community Room; the E.A. Johnston Auditorium and adjacent Helen South Alexander Gallery; the Amphitheater; and the Admissions Gallery, offer options for your event. [MORE]

Does the Museum provide appraisals?

The Museum does NOT provide appraisals, but you can find resources here.