FAQ + Tips for Visiting the MAC
 

Frequently Asked Questions

When is the MAC museum open?

The main Museum Exhibit spaces and the Museum Store are open: Tuesday through Sunday, 10:00 am - 5:00 pm. In 2018, the Museum and Store will be open on the third Thursdays of the month until 8:00 pm. The MAC Cafe is open Wednesday through Sunday 11 am–2 pm. 
 

How do I get there?

Complete directions, including bus numbers, may be found on the directions to the MAC page
 

Is there parking? Or bike racks?

The Museum has a three-level parking garage that is always free. There is free street parking as well. Yes, there are bike racks by the entry of the museum, and between the Cheney Cowles Center and Campbell House.
 

Is there a time when admission is reduced?

We offer $1 off regular admission for active and retired military, and AAA members. We also participate in the Blue Star Museums program, where active duty military members and their families get in for free between Memorial Day and Labor Day. Bank of America and Merrill Lynch cardholders get one free admission on the first full weekend of every month. Learn about our FREE museum programMuseum Members never pay admission to regular exhibits.
 

Does the MAC accept credit cards? 

Our Admissions desk and Museum Store accept major credit and debit cards, as well as cash and check as forms of payment. 
 

Can I reserve a visit at the MAC with a group?

We welcome large groups to visit the museum! Please contact our Education Department staff at (509) 363-5352 for information on how to bring a group to the Museum. Learn more about reserving a School Group Visit. If you would like to reserve a space for an event, please contact our Programs and Events Coordinator David Brum at david.brum@northwestmuseum.org or (509) 363-5324.
 

May I take a drink with me?

No food or drinks are allowed in the galleries or the historic Campbell House. To maintain a safe environment for all our guests, we also require that the following personal items be left in your vehicle or our storage lockers near the Cafe. (They require a 25 cent refundable deposit (quarters only)): backpacks, large handbags, packages, umbrellas, tripods etc. If you are unsure if an item is allowed, ask the Visitor Services staff upon arrival. 
 

What are the Archives hours and do I need an appointment?

The Archives is available by appointment only. To schedule an appointment, please contact the archivist at archives@northwestmuseum.org, or (509) 363-5313.
 

How much does it cost to tour Campbell House?

Your tour of Campbell House is included in your regular admission and is not available on a stand-alone basis. You must inquire with our Visitor Services staff upon arrival to make arrangements to see Campbell House. Please note that in 2018, Campbell House Holidays runs from December 15 - 30 from noon to 4 pm and costs $2/person in addition to your regular museum admission.
 

Does the Museum offer rental space for private events?

A variety of event spaces, including the Gilkey Community Room; the E.A. Johnston Auditorium and adjacent Helen South Alexander Gallery; the Amphitheater; and the Admissions Gallery, offer options for your event. Learn more about the MAC's event space rentals.
 

Does the Museum provide appraisals?

The Museum does NOT provide appraisals, but you can find resources to research your art from the Smithsonian American Art Museum

 

 

Tips for Visiting

When is the best time to visit?

  • Regular hours are Tuesday – Sunday from 10 am to 5 pm
  • Historic Campbell House is open for guided tours Tuesday through Friday at 12 pm, 1 pm, 2 pm, and 3 pm. For available tour times, please inquire with our Visitor Services staff upon arrival.
    Open House format is available 12 pm to 4 pm Saturday and Sunday. 
    A tour of Campbell House is included with your regular admission price (no charge to Museum members). Tour capacity is 16 visitors. Please check-in at Admissions to schedule your tour.
    Please note that in 2018, Campbell House Holidays runs from December 15 - 30 from noon to 4 pm and costs $2/person in addition to your regular museum admission.
    Learn more about scheduling School Visits to the Campbell House.
    The house undergoes an annual cleaning in early January. In 2019, it will be closed for cleaning from January 7 - 11.
  • During the school year, large groups of school children often visit the museum Tuesday – Friday, 10 am to 2 pm.
  • The Museum is closed on most major holidays. You can view the current year schedule on our Visit the MAC page.
     

Approximately how long does it take to go through the MAC?

Duration of visits will vary based on individual interests and whether you visit Campbell House, the MAC Store, and MAC Cafe. We have five exhibit galleries and the Campbell House Activity Center (Carriage House). Campbell House tours are approximately 50 minutes long.
 

Are there any personal items that are prohibited in the galleries?

To maintain a safe environment for all our guests, we require that the following personal items be left in your vehicle or our storage lockers near the Cafe that require a 25 cent refundable deposit (quarters only).

Backpacks
Packages
Large Handbags
Food or Drink
Umbrellas
Tripods
 

May I take pictures in the MAC?

Personal use photos and videography is authorized throughout the Museum complex, unless otherwise posted. Restricted areas will have placards posted to inform our guests of photography restrictions. The use of tripods or commercial photography must be pre-approved. Please call (509) 363-5335 for assistance.
 

What type of weather can I expect during my visit to the Spokane area?

See the weather forecast for Spokane, Washington
 

Where can I find more information about Spokane, Washington?

The Spokane Region offers many activities and cultural experiences, please check the Visit Spokane website. Or, phone 888-SPOKANE for the Spokane Visitor’s Center or 509-624-1341 for the main office of the Spokane Convention & Visitors Bureau. For information on Museum exhibits and events, call us at (509) 456-3931 or email themac@northwestmuseum.org.